Cancellation Policy

Effective Date: October 2026

At Monarch Aesthetic Medicine, we value your time and appreciate the opportunity to care for you. Each appointment reserves dedicated time with one of our providers, so we kindly ask that you provide adequate notice if your plans change.

1. Appointment Cancellations & Rescheduling

We require at least 24 hours’ notice if you need to cancel or reschedule an appointment.

Providing advance notice allows us to adjust our providers’ schedules and offer the appointment time to another client who may be waiting to visit us.

2. Late Cancellations

Appointments canceled or rescheduled with less than 24 hours’ notice are considered late cancellations and may be subject to a cancellation fee.

Any applicable fee will be communicated in accordance with Monarch Aesthetic Medicine’s current policies.

3. No Shows

If you do not arrive for your scheduled appointment and have not contacted us to cancel or reschedule, your appointment will be considered a no-show.

No-shows may be subject to a fee. Repeated no-shows or late cancellations may also affect your ability to schedule future appointments or may require additional booking arrangements.

4. Late Arrivals

Please arrive at least 10 minutes before your scheduled appointment to allow time to complete any necessary paperwork and prepare for your visit.

If you arrive late, we will do our best to accommodate you. However, your appointment may need to be shortened or rescheduled if there is not enough time to safely and appropriately complete your scheduled service. Any applicable cancellation or rescheduling policies may apply.

5. Appointments Requiring Deposits

Certain services, treatments, or appointment types may require a deposit or other booking commitment. When applicable, deposit requirements and any conditions regarding cancellation, rescheduling, or forfeiture will be communicated to you when your appointment is booked.

6. Emergencies and Unexpected Circumstances

We understand that life happens. If an emergency, illness, or unexpected circumstance prevents you from attending your appointment, please contact us as soon as possible. Exceptions to cancellation fees may be considered at Monarch Aesthetic Medicine's discretion.

7. Cancellations by Monarch Aesthetic Medicine

In rare circumstances, Monarch Aesthetic Medicine may need to cancel or reschedule an appointment due to provider availability, emergencies, weather, equipment issues, or other circumstances beyond our reasonable control.

When possible, we will notify you promptly and work with you to find another appointment time.

8. How to Cancel or Reschedule

To cancel or reschedule an appointment, please contact Monarch Aesthetic Medicine using the contact information provided on our website or call (614) 545-2002.

Please do not rely solely on social media messages or other unmonitored communication channels for time-sensitive appointment changes.

9. Policy Updates

Monarch Aesthetic Medicine reserves the right to modify this Cancellation Policy at any time. Updates will be posted on our website with the revised effective date.

10. Questions?

If you have questions about an upcoming appointment or this Cancellation Policy, please contact our team.